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Goupshield bloks some encrypted Word documents

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stevends

IS-IT--Management
May 20, 2003
78
BE
this is the message i'm getting, when i receive the encrypted mail

******** McAfee GroupShield Exchange **********
******** Alert generated at: vendredi, août 27, 2004 13:21:16 Romance Daylight Time
**********************************************************************


The item 2004.08.26 Offre indicative ATOFINA Belgium v8_uncomplete.doc has been replaced because it was encrypted and could not be scanned.

anybody saw this already and know a solution ?

regards, Steven
 
Nai Solution ID :nai2844

Preventing Groupshield from Quarantining encrypted email attachments:

Solution:
1. Regedit -> HKLM\Software\Network Associates\Groupshield Exchange
2. Go to Edit -> New -> String Value .Type "PassEncryptedZips" without quotes.
3. Note: No need to assign any value to the Key.
4. Stop and Start Groupshield Exchange service.

/M

 
thanks for this solution , it's working
 
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