Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Goodbye OTM, well..........

Status
Not open for further replies.

G3kco

Technical User
Mar 1, 2006
7
CA
A while back I put up a post on Genesis Systems MAC's package (GenSwitch) Well our site finally got the system and I have to say that it is very impressive. Although now I'm not doing any work with OTM at our site :((now moved back to network managing). I will say this the product does not do everything OTM does but as a complimentary package to OTM it is great for cutting costs. We have now trained regular office staff to do MAC's. The interface is amazing (i'll post pics later) Each phone set (there are alot and there always adding)comes up and you just select the features on that particular set you want to change. You can submitt now or post for a later time. Its impressive. One more thing they are going web based in the next few months.... and by the way its a lot cheaper than OTM.
 
is it quicker then scripts or command line? that was my 1st problem with mat, otm was always slower for a simple change then a one armed tech

john poole
bellsouth business
columbia,sc
 
It is a lot quicker and much more efficient. My best estimate for a move or change is less than minute. We save a lot of time and money. We trained specific clerical staff to now perform moves adds and changes. I really can't say enough good things about it. The training was great and the support is very good.
 
during a recent mass change i added voice mail (hunt forward mwa mwk 3301) to around 600 sets.. time for the script was under 4 sec's per phone.. your way quicker then otm, but i don't use or recogmend that either

john poole
bellsouth business
columbia,sc
 
and by the way its a lot cheaper than OTM.

Sounds interesting! How cheap was it? Is it purchased for a particular number of phones or a flat rate, do what you want with it? Also is it server or PC?
 
If you call or e-mail Genesis they'll give you temporary password to check out the system. Its worth your time just to see it work. I'll give you an example I made over 1000 phone set changes for (NCOS) Network class of service (over a 1 week period/200 per day). In the software it took approximately 5 min per 200. The remainder of the time for the change resided in the switch (approx 3 min per transaction) All set to happen at approx 2:00 am. Completed successfully everytime.

check out the docs at

 
I can't get into our specifics on price but for our site but it probably was above 30%. Systems are based on the number of TN's. It can reside on PC or server we were told it really didn't matter and I take that to be correct.
 
To clarify my last entry we saved 30% or more when we went with Genesis.
 
We have been looking at the product since its release at INNUA in 05 and I can confirm the price is a lot cheaper probably more like 30-40% savings. I've had a discussion with thier VP of sales. G3kco is right by saying the product does not do everything that OTM can. I think you still may need to have OTM depending on what you require from your Nortel. I'm impressed with it and I think its about time OTM had some very good competition. I would think will have it by the end of the year. At least in a trial phase.
 
Can you make any comparison with PhoneMaster? Will it do any voicemail?

NARSBARS
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top