Good wireless headset for Legend system

[diamonds4sale]

We have a Legend system with CKE4 and Version 7 Release 10 and would like to get a couple of good wireless headsets. What are the recommendations and any to stay away from? The headsets would hook up to MLX10 and MLX10DP phones so I am sure I need some sort of adapter. Also how do you program these phones for redial?

Greg

 

[Jd925]

For redial you will need to use a button. Go into programing at the extension. Press the button you want to make Redial and scroll until you see last#.

 

[TouchToneTommy]

Rather than use a wireless headset that connects to the handset jack on the phone, and has the rube goldberg contraption to lift the handset off the hook, use a Plantronics wireless heaset that is actually a single-line cordless phone. Connect it to a Tip/Ring port if you have them, or get MFM's for your MLX sets. Program the Headset Extension to have a Primary Coverage "button" for the MLX telephone, and you can answer the incoming calls on it.

 

[jlshelton]

You also have the option of regressing to an ATL ("classic&quot phone if you have any ATL ports on your system. The older phones have better headset support via a dedicated headset adapter. But your user would probably miss the MLX display....

TTT's suggestion is probably best if you can dig up the T/R port.

 

[diamonds4sale]

Thanks for the quick responses. I like the idea of the MFM on the MLX set and I know Plantronics makes some good products. So what do I need to get them working and what models of Plantronics are known to work well with the Legend system. Can I program the redial button using WinSPM version 7?.

 

[jlshelton]

If you go with the standalone cordless set plugged into a T/R port, the "phone" will have its own dial pad and most likely its own redial button. There should be no compatibility issues with Legend - except that if you are worried about a Message Waiting indicator on the cordless set, which you probably are not.

 

[diamonds4sale]

I can do the T/R port for one of them but I do not have any extra rj45 jacks at two locations that I want to use the cordless headsets at, those have mlx10dp. It would be a royal pain to run new wires to them. So the MFM sounds like the way to go with the headsets pluged into them.

 

[Jd925]

Yes in winsmp you want to do cntr-prog something like that and enter the ext. select the line button you want and then select last#

 

[TouchToneTommy]

"I do not have any extra rj45 jacks at two locations that I want to use the cordless headsets at, those have mlx10dp. It would be a royal pain to run new wires to them"

Remember that if you have a 4 pair wire run to those RJ-45s, your MLX phone is only using 2 of the pairs (3 if it has a DSS or MFM). So you may already have a spare pair to add the additional jack.

 

[merlinman]

A word of caution about MFM's - They can not do a switch hook flash, thus, no transfer or conference.

 

[GSmitherman]

merlinman is correct. We had the same issue with a customer and started out with the MFM's. We ended up putting the plantronic headsets on analog ports for the customer.