The 192 code used for accessing Directory Enquiry (DQ) services will end on the 24th August 2003 and will affect all network providers.
What options are available to route DQ calls to your chosen service provider?
The first method is to get your extension users to use the new 118 codes. The call barring tables on the Meridian can then be modified to DENY specific services and to ALOW calls to route to the service you wish to use. You will need to notify users the 118 code to dial for the service your company has chosen. Call barring tables are modified using overlay LD 49.
The Special Numbers (SPNs) can also be used. An entry for 118 is added to the SPN table and a Route List Index (RLI) with a digit manipulation index (DMI) is used to route the call to your service provider of you choice regardless of the 118 code dialled by your extension users. Digits will be deleted and replaced with the 118 code you have chosen
The SPN table may have to be expanded or the Supplemental Digit Restriction or Recognition feature used (SDRR). The SPN tables are modified using overlay LD 90.
Many customers have asked if they can retain the 192 code as a DQ access code on the Meridian but route to the service provider of their choice. You will need an entry in the SPN table, either an entry for 192 or using the SDRR feature. A new RLI and DMI will be required to call your chosen service provider. RLI and DMI tables can be modified using LD 86.
Some customer use a phantom 500 set with a DN of 192 with the default call forward (DCFW) prompt set to 9118XXX. As the AC1 Code (9) would not be used by the caller, this may cause problems if the users are used to prefix their external calls with 9.
If DQ calls fail to route you may have to check other items such as indirect access codes or carrier pre-select services when accessing other network service providers. FLEN settings may also require altering.
Security settings on the system need to be checked. The call barring tables and NCOS settings of extensions may need to be reviewed to prevent unauthorised calls to certain numbers including the new 118 numbers.
Checking and changing the configuration of your Meridian 1 by BT would be chargeable at standard rates.
More.
First you need to check the Flexible Call Restriction tables:-
LD 49
Load Program 49.
REQ PRT
TYPE FCR
CUST 0
CRNO Enter
All the tables will print out. There are usually 7 or 8 of them.
You will need to check each table for the ALOW and DENY settings to work out which table gives 192 access. You will not always see the restriction as 192. It may be shortened to 19 or just 1 to give complete barring on all operator services.
To check which extensions have access you need to compare the CRNO number across the NCOS settings for each extension. The mapping is normally straight. That is CRNO1 is equal to NCOS 1 etc.
LD 81
Load Program 81.
REQ LST
CUST 0
Enter Press Enter until FEAT prompt appears
FEAT NCOS
NCOS Enter
FEAT Enter
The associated NCOS settings for each extension will then be printed out.
What I really want to is a basic guide on who to use SPN,RLI and DMI.
Blocking access to the numebers is all well and good, but if I can change the numbers on the way out then it will cut down the amount of calls I will get from people saying the phones are not working.
you need to find out how 192 is treated at the moment then change as required, look in your SPN's and allow and deny setup and change it there to what you want,, BT is not the cheapest,
If somebody dials 118 118 or 11 88 88 I want the number to go to 118 707. Therfore I want the switch to stip the last 3 digits and replace them with 707.
A nice idea from Oftel to replace the 192 service but a pain for us to control access to its replacements.
Paul.
ps I am not allowed to have a blanket ban on theses services.
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