Goldmine \mailbox\attach

[NCMark]

We have our Goldmine Enterprise v. 8.02 set to have attachments sent from emails stored to \goldmine\mailbox\attach on our network. However, only certain email attachments get stored there, and I can't figure out which ones. Others are linked directly to the location the file was originally set. For example, if I send an email and the attachment was \my documents\test.doc, the properties for the attachment will say that location and the file won't be in the \mailbox\attach directory. However, there are other files for the same user that have been attached that are in the \attach directory, and I can't figure out what GM is using to decide what should or should not go there. Any help/suggestions?

Thanks.

 

[lisaharris]

Check in users' preferences, email tab, more options button, and look for "Send attachments as links for GM Users". That checkbox ticked would cause the situation above.

It is a user-by-user setting, which is why you may see it happening sporadically.

__________
It's better to have loved and lost than live with the idiot for the rest of your life.

 

[goner]

right click and go to properties on any given folder in the e-mail center (like the SENT one, for instance) and you can find some options for what to do with attachments to mail placed in the folder..

If you want the referential locations of attached files to be accessible to everyone, you'll have to muck around with those settings (think overrides in the GM.INI) and/or train users to place attachments in globally accessible locations prior to sending them out.

Doug Castell
Castell Computers

http://www.castellcomputers.com