GoldMine 6.7 Shuts Down

[8hav]

I have a customer, who 6.7 install shuts down with the Microsoft Application error. They have been using Goldmine for over a year and have started to experience this in the last 2 weeks. I have done the following:
1) Removed the forced out credentials from user profiles of 2 users that use Goldmine
2) Enabled named pipes on the 2 desktops
3) Altered the BDE to Frontrange Stanadards
4) Re-Indexed the database

Yet the users are still having Goldmine shut down. They are doing normal day-to-day contact searches. Can anyone help me????

Thanks Bhav

P.S the event logs show Application Error. Faulting gmw6.exe, version 6.70.50123.0, failed module gmw6.exe, version 6.70.50123.0, fault address 0x0058983f7

 

[richardy]

Is it SQL or dBASE?

Regards,

Richard.
PRIOR Analytics UK

http://forums.prior-analytics.com

Sage CRM, GoldMine & HEAT Solutions Partner in the UK