Going back to main menu while in someone's voicemail 1

[saira78]

Is there any way for callers to get back to the main menu while they are listening to someone's voice mail message?

For example, a caller dials x2000 but realizes that they have dialed the wrong extension. Instead of having to hang up and dial in again, can they simply press 0 and be led to the main menu?

Thanks,
Saira

 

[vaoldschl]

In Intuity they can dial *8 to transfer to another extension.

 

[saira78]

Thank you, that works.

Saira