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Gmail transfer domain not working

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SkyBlueKid

Technical User
May 20, 2021
1
GB
Hi,

Newbie I’m afraid 😟

After transferring a domain from Google to 123-reg, the email stopped working. I edited the DNS settings on the new host, and about 50% of emails are delivered/received, and the others are bounced. MX toolbox and Domain Diagnosis, both show DNS settings for the domain, but Google’s own diagnostic tool shows no records.

123-reg support says the settings are correct, and should be working.
Google support says no emails should be working, although went onto to send me a number of emails.

Totally at the end of my tether with this....any ideas would be much appreciated.

Thanks in advance.
 
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