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GM SQL logon screen appearing in Outlook

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Jonesxx

Technical User
Jul 14, 2004
71
GB
Hi

I'm currently using a networked version of GoldMine 6.7 and have installed Gismo in Outlook so that emails from Outlook can be linked to records in GoldMine.

Whenever I open Outlook a GoldMine SQL Login screen appears asking for the SQL database credentials to be entered. I type in the user name and password and I tick the option Save the SQL database credentials to GoldMine & I am able to use the GM link facility in Outlook. However once I close Outlook and reopen it the above SQL login screen appears again & I have to go through the logon procedure again.

In GoldMine I have checked under File/Configure/User Settings/Properties and within the Access tab the SQL password and Logon fields have been entered correctly. Also in Outlook, under Tools/Options I have clicked on the GM Link tab and ensured that the correct GM user name and password are entered.

Any ideas?
 
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