GM 5.7: All pending calls, forecasted sales and calendar items missing

[goldminerookie]

We were having some problem with error message about our GM database needing to be index. I performed a full index of all the databases (Over 2.2M records) Upon completion we are not able to log into GM without getting the constant error message as before but all of the pending calls, forecasted sales and calendar items that each person had scheduled are gone. I have two questions:

1. Is there a way to retrieve that information and get it back into GM? I have a back up of the entire GMBASE folder from before the indexing.

2. What procedure should I use in the future to index the database without loosing the information.

Thank you for your help.

 

[DJHunt]

It sounds as though you may have exceed the 2GB limitation you dBase tables. You may not have been purging your TLogs or your Mailbox may have exceeded 2GB all on it's own. Either way, you will need to use some external dBase tool that might help you, and I stress the work might.

DJ Hunt
Phone: (978)2-3333
WebSite:

http://www.DJHunt.US

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