Global Directory

[eunderkoffler]

I'm not sure if this can be done on the CS1000 or not.

We used to have Cisco IP phones and it had a global directory which users could look up names and numbers on their IP phones, which was managed by "Call Manager".

We now have a Nortel CS1000 system with Nortel IP phones. I see the settings for personal directories, but I was wondering is there such a thing as a global directory where all the users that have Nortel IP phones where listed like the Cisco global directory?


Thank You

 

[pronei]

Yes, its called the corporate directory.

I've always handled the corporate directory in TM. I don't know if you can get the corp dir populated without TM.

 

[eunderkoffler]

If you don't mind me asking, what is TM?

 

[eunderkoffler]

ok, I see it stands for Telephony Manager. How do I get that or how does that get installed?

 

[Dphone]

Just wondering why from Cisco to now Nortel? Assume because nortel is better.

 

[pronei]

You will need to call your vendor and purchase TM.

 

[eunderkoffler]

I found out that we do have TM, I'm just not sure how to get it to work. I used my phone for testing and I programmed my phone to allow CRPA ( Corporate Directory Allow ) It shows up on my phone but it says the Directory unavailable.

How do I get it to work in TM?

Why the switch? I'm not 100% sure. We had Cisco for a few years and I think some of the reasons were:

1. We use Nortel CallPilot.
2. There are more features with Nortel?
3. I work for the government and it was a higher up call. Maybe they had money to spend. Who knows....

 

[SL1M1]

Have a look at Keyword Search 'Corporate Directory' will give you some pointers for manual loading and also TM

Cheers!!