In the process of updating our sales orders, we ran the Daily Sales Reports/Update, reviewed and posted the sales orders. When we tried to post the Daily Transaction Register is was out of balance and we can not post. Question: Why is it out of balance, how do we fix this? Also when we now go to the Acct Receivable module and pull up one of the posted invoices it shows the total on the invoice but there is no information in the Lines tab. We are in the process of trying to close the month and are hung up on this one. your help would be greatly appreciated.
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GL out of Balance for Sales Order Posting 1
- Thread starter Alicen
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Question: Why is it out of balance, how do we fix this? Also when we now go to the Acct Receivable module and pull up one of the posted invoices it shows the total on the invoice but there is no information in the Lines tab
It would appear that the invoice total posted to the AR GL account number but since there were no lines on the invoice it did not post to sales, inventory and COGS. On the header click the look up next to the journal number and see how it posted.
Next call your reseller.
It would appear that the invoice total posted to the AR GL account number but since there were no lines on the invoice it did not post to sales, inventory and COGS. On the header click the look up next to the journal number and see how it posted.
Next call your reseller.
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