GL ERRORS

[7922abdi]

hey, as i was posting shipment , it seems there was an arror. it seems now two credits (one to shipment and one to income( as well as a debit to cost of sales has not been effected.
suggestions on how to revert that are wlcome

 

[Jay Converse]

Version?
Service packs?
What exactly was the error message?

 

[7922abdi]

its 5.4 (sage ACCPAC 500 ERP) Build 54 (service pack 3)

the error message is "INCORRECT PROCEDURE: YOU CAN NOT CREATE G/L BATCHES FOR INVOICES WHEN THERE ARE OUTSTANDING INVOICE BATCHES WHOSE BATCH STATUS IS "POST IN PROGRESS"

 

[Jay Converse]

Finish posting those batches.

 

[7922abdi]

My problem is that there are a few postings that i have made while the error was there but some of the underlying accounts have not been effected. i am missing debit to cost of sales, and credits to both shipment and income. i have credited shipment and debited cost of sales now for the affected postings but i am asking for help on how i can credit the income account

 

[Jay Converse]

This thread isn't making any sense, there must have been other errors you're not reporting, like a database glitch or a power failure. Or somebody deleted a batch.

You "credited shipment and debited cost of sales now for the affected postings"? With a GL entry? Well, then do the same for income.