GL error when output is an Excel file 1

[bkolbusz]

We are using Epicor 7.3.5. When in the General Ledger and trying to send a report to an Excel file, we recieve a "memory could not be read" error. this happens on all of our local PC's and on our Citrix clients. Has anyone had this issue or know of a fix.

Thank you

 

[DA22]

Register actbar.ocx

Start>Run: regsrvr32 [path]actbar.ocx
where path is most likely "C:\Winnt\System32

 

[bkolbusz]

Thank you for the help. Now I am recieving errors" gl.exe has generated errors and will be closed by Windows. An error log is being generated

 

[DA22]

That usually indicates that the format of the spreadsheet is incorrect. Highlight each column of the spreadsheet and then set the format as follows:

Account No - Text
Debit - Numeric
Credit - Numeric
Reference - Text
Doc - Text
Line Desc - Text
Company - Text

If this still doesn't work, start again with a brand new Excel spreadsheet and set up the columns and formatting again.