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Giving out new Laptops
- Thread starter Pudsters
- Start date
porkchopexpress
IS-IT--Management
Unless they're responsible for maintaining their laptop i would keep everything or it will only go missing, if there's a driver CD you think they might need then give them a copy of put the drivers on the hard drive.
When you are the IT director, it's your job to make sure the IT works. If it does work they know already and if it doesn't, they don't want to hear your pathetic excuses.
When you are the IT director, it's your job to make sure the IT works. If it does work they know already and if it doesn't, they don't want to hear your pathetic excuses.
- Thread starter
- #3
Did this again and again !!!!!
1) There are two types of (l)user
A) Returns kit after 5 yrs of service with original boxes, manuals, disks, printed e-mails of instructions etc etc
B) Posts you the laptop back for update, from another country, IN A JIFFY BAG !!!!!!!!!!!
2) Put EVERYTHING POSSIBLE onto the laptop, drivers, links to works server, links to manufacturers websites, copies of the documention and training you have slaved over to convince them that a laptop, a broadband connection, a secure vpn ARE actually preferable to a scrawled fax in handwriting that would put a drunk dyslexic spider to shame, a written manual (inc screenshots) of how to do the three things they actually need to do (with segregated and numbered icons etc etc etc
& 3) DO NOT GIVE THEM YOUR CELL NUMBER (Only joking !!)
BTW both A & B of number 1 HAVE HAPPENED !!!!!!!!!
<Do I need A Signature or will an X do?>
1) There are two types of (l)user
A) Returns kit after 5 yrs of service with original boxes, manuals, disks, printed e-mails of instructions etc etc
B) Posts you the laptop back for update, from another country, IN A JIFFY BAG !!!!!!!!!!!
2) Put EVERYTHING POSSIBLE onto the laptop, drivers, links to works server, links to manufacturers websites, copies of the documention and training you have slaved over to convince them that a laptop, a broadband connection, a secure vpn ARE actually preferable to a scrawled fax in handwriting that would put a drunk dyslexic spider to shame, a written manual (inc screenshots) of how to do the three things they actually need to do (with segregated and numbered icons etc etc etc
& 3) DO NOT GIVE THEM YOUR CELL NUMBER (Only joking !!)
BTW both A & B of number 1 HAVE HAPPENED !!!!!!!!!
<Do I need A Signature or will an X do?>
porkchopexpress
IS-IT--Management
Yep it's surprising how some people treat their laptop like a precious jewel and others like it's a games console that can just be chucked in the corner, have things piled on it and the rest. The differences in condition that they come back in is unreal and lets not talk about the amount of support they want when 'they' have blatantly broken it installing games, wireless cards, FREE software from the net......
![[spin2]](/data/assets/smilies/spin2.gif "[spin2] [spin2]")
When you are the IT director, it's your job to make sure the IT works. If it does work they know already and if it doesn't, they don't want to hear your pathetic excuses.
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- #7
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