Gigabyte usb issuse with 2k3

[NEXCOMPAC]

I have a mobo GA-8IE800 running windows 2k3 on it. I noticed the other day when trying to connect a USB IOMEGA drive that nothing was comming up. When looking into device manager, I noticed that there was no USB root hub even listed! I contacted Gigabyte and they said that windows will have the drivers for my mobo, but if device manager will not find it, how will windows know to look for it? Any sugestions?
Thanks

 

[rvnguy]

Remove all instances of USB in device manager.

Reboot to BIOS, insure that the settings for USB are enabled and correct(check manual), reboot to win and it should find new hardware and install support for it.

If no joy, I would suspect that USB on mobo is not functioning therefore not being recognized.

rvnguy
"I know everything..I just can't remember it all

 

[NEXCOMPAC]

As far as any USB in Device Manager, there are none. At least that I know of. If there is a deep rooted check you know of, let me know and I will check. I will also check into the bios for the settings thanks.

 

[G0AOZ]

Have you checked the BIOS as Rvnguy suggested?

What you could try doing is a complete clear of your CMOS settings with the motherboard jumper. (Machine should be switched off at this point). After this complete reset, start up machine, go into the BIOS settings, set date, time and anything else, and check that the USB options are set to ENABLE. Reboot, go into Windows, and check Device Manager.

If still no joy, check the l.e.d. status of a flash drive when you plug it into a USB socket. If USB ports are electrically functioning but NOT enabled, then plugging in a flash drive will usually just give one quick flash of the drive's l.e.d. If the USBs are all fully functioning and ENABLED then the drive's l.e.d. will remain lit. If the l.e.d. doesn't flash or stay on, then either the socket is broken or there's a malfunction of the USB chip (or cother components) on the motherboard.

ROGER - G0AOZ.

 

[rvnguy]

Really, no USB devices in device manager???

Mine are listed toward the bottom of device manager as

"Universal Serial Bus Controller"

As posted, by GOAOZ, if they are enabled in BIOS and not being picked up by Win, there most probably a chip level fault.

rvnguy
"I know everything..I just can't remember it all