GIF stuck on first frame?

[frozenpeas]

Using ImageReady CS2, I have created two banner ads for a client. I sent them to him, and am told that one of them doesn't go past the first frame.

Both banner ads can be viewed here:

http://www.stephenpeasley.com/smallman/banners.html

When the client views this page, both banners work fine for him. But when he saves them to his hard drive, the top banner (from that page) stays on the first frame.

Can you view that page and see if they both play properly? Then can you save them to your hard drive and see if they both play properly?

I have no idea what could be causing this. They both work for me, no matter how I look at them. Any ideas?

Thanks.

frozenpeas
--
Micfo.com Affiliate Program

 

[audiopro]

Both work OK in IE6.
If both of the files didn't run I would say your client was saving the files as a static gifs but when 1 works and the other doesn't??????????
Is the problem specific to 1 machine?

Keith

http://www.studiosoft.co.uk

 

[frozenpeas]

He said he has sent it to other people who have the same problem. I can't seem to get him to tell me if he sent the files or the posted link, or what software he is using to view them.

I am quite sure that it is the way he is viewing them, but would like others to take a look just in case it could help to narrow it down.

Thanks for checking.

frozenpeas
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Micfo.com Affiliate Program