GFI MailEssential: Rule manager not moving tagged emails with spam to

[Shando]

Hi,
I have 2 exchange 5.5 servers, installed on a windows 2000 advanced server OS, I also have GFI mailessential 14.00 just installed on a stand alone box on a windows 2003 member server with IIS 6 on it, all the servers are behind a firewall, the gfi box gets all the inbound emails and forward them to the exchange servers.
Everything is working fine email flow wise, and GFI is catching the spam as it supposes to, but I have 2 problems;

1-Emails are getting tagged with [spam] in the subject field and goes to the users mailboxes, I installed the rule manager for GFI on both servers and I run it to configure all the mailboxes to forward the spam emails to the junk folder (I made sure the same exact phrase [spam] is matching the phrase on the action tab on the GFIs server side, I see it runs its course but the spam remains in the users mailboxes and nothing is received in the junk folder at all.
2-The mailboxes I see in the rule manager wizard are only the ones on the main exchange server, none of the accounts on the other server showing, I ran the wizard from both exchange servers with no avail.

Thanks for your help..Shando

 

[lerdalt]

Sadly, you might need to check a different group. This group is primarily focused and dedicated to Cisco Certifications. Maybe some one out here does have an idea for you, but you may want to look into an exchanged group instead.

 

[kal65]

thank you, I tried to move it and post it under exchange, but I didn't see an option to move it.

 

[maczen]

First, from the way you have described this it appears that you are running ME in SMTP Gateway Mode (which would be correct since you are running Exchange 5.5)!

The 'SPAM' tag that you are seeing was a rule set when you initially set up your anti-spam configuration (SPF for example)

"The tag option can be used to send e-mail to a specified folder in the user's mailbox. This feature requires configuring the rule manager tool to configure rules for each user mailbox or a group of mailboxes. This can be useful if certain users wish to sort their own junk mail."

It would be easier if the two 2000 servers were actually 2003 (Then you could run ME directly and you would have a checkbox for send spam to users junk folder) but regardless the ability exists.. You are going to have to play with the options regarding tagging and moving... Here is a link that may be useful!

http://articles.techrepublic.com.com/5100-10878_11-5888714.html

Good Luck!


B Haines
CCNA R&S, ETA FOI