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getting SCH3300 when copying a phone set

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rongill

IS-IT--Management
Mar 9, 2007
70
CA
Hi,

I outted an extension 4688. This extension also has a softphone and a pca license.

When I copy a set and put 4688 for the new DN I get SCH3300.

What am I missing?
 

REQ: cpy 1
TYPE: 1120
CFTN 252 0 3 31
DES 5793

*** MAKE PRINTER READY ***
TN 252 0 4 9
DN 4688
SCH3300
DN
 
DN 4688
CPND
NAME xxxxxx xxxxx
XPLN 15
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 252 1 15 03 V KEY 00 MARP DES 4688 13 AUG 2009
(PCA )
TN 252 1 13 18 V KEY 00 H DES 4688 22 JUN 2009
(2050PC)
 
When you do CPY, you cannot assign an in-use DN. So, pick an unused DN, then go back and CHG the TN to the DN you need it to be.

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