Extension 6333 was an existing ext. with a physical phone. i renumbered the ext. to 5333 and made x6333 an adjunct (because the DID needs to forward without a physical phone)
Made the auth code the same as the adj. 6333 and then finally enabled remote forwarding for 6333.
Since i'm not out on site i had the customer input the code from an SA Key..
"#80 (6333) # *33 9 (1-847-xxx-xxxx) #"
Upon testing, dialing either internally or externally the 6333 DID, the caller gets busy tone.
Anyone have any ideas to why i have busy tone???
Made the auth code the same as the adj. 6333 and then finally enabled remote forwarding for 6333.
Since i'm not out on site i had the customer input the code from an SA Key..
"#80 (6333) # *33 9 (1-847-xxx-xxxx) #"
Upon testing, dialing either internally or externally the 6333 DID, the caller gets busy tone.
Anyone have any ideas to why i have busy tone???