Getting into the MSC Programming

[ski1535]

I have no harddrive in the BCM 1000 ver 3.6 however all the telephony works, extension in and outbound calling. I want to view the programing for the msc to retrieve keycodes and programming. How can I get into the programming? Can I use a null modem cable and laptop, if so how?

 

[Deweyhumbolt]

You will not be able to access that info through the serial connection. You can use telset, and Ftr9*8

Adversity is Opportunity

 

[DigitelD]

You can use a serial connection and telnet on a 3.6. Nortel does not recommend using telset due to data corruption. You won't be able to use Feature 9*8. That wasn't available until Nortel changed to Linux based (BCM50 and BCM 4.0). But Dewey is correct that you will not be able to see telephony programming through the serial or telnet. You must launch a web browser and put in

http://BCM

IP adress:6800.

SHK Certified (School of Hard Knocks)
NCSS

 

[Deweyhumbolt]

Digitel is correct that Ftr9*8 won't work, I assumed 4.0, eventhough you clearly state 3.6. But, I have never had any data corruption with telset on 3.0-3.7. Especially, since your behind the eight ball. Plus, your just trying retrieve data, not change anything.

Ftr**system.

Adversity is Opportunity

 

[ski1535]

I do not have a harddrive on the machine so trying to get the BCM through an IP is not an option.

 

[Deweyhumbolt]

Ftr**SYSTEM

Adversity is Opportunity

 

[ski1535]

it hangs at the password screen

 

[Deweyhumbolt]

Enter the normal Norstar CONFIG password.

Adversity is Opportunity

 

[ski1535]

That sucks. It will take forever to copy the programming.

 

[gberger]

No need to take it thru telset. Install a 3.6 image on a blank hard drive using the BIT image tool, re-initialize it and you'll be able to access the bcm thru unified manager.

 

[ski1535]

I do not have a 3.6 image or a bit tool, any idea where I can get it?

 

[gberger]

On Nortel website, but you need to be a Nortel reseller and have a contract with them.

 

[ski1535]

None of the above.

 

[bcmtechguy]

HI you can use feature ** system {spell out on key pad} as an access to msc card , and password 266344 {config}

this takes you to telphone config on 3.x versions of bcm.

j