Getting back into BCMs 1

[dmeche]

Well I guess we all have to change with the times. I need to install a BCM 50. I worked on Norstar and Options for WilTel/NextiraOne for 10 years and after the lay offs, I do them part time on the side.

Can someone please answer these general questions on this system. How hard is it to learn for a Norstar/Option background? Is it reliable? How is the documentation that comes with it?

I am still trying to get the exact terminology of how they break the system down. Please tell me if I am right on how I think this goes.

BCM 50 MAIN UNIT (NO ROUTER) -------This is the main BCM unit. Does it include the first 16 digital stations that can run the T series phones, the software for the BCM, and Call Pilot feature in this price?

4 PORT ANALOG TRUNK LICENSE -------- Analog trunk license? Does the BCM come with the trunk ports and I need the keycodes to activate?

BCM 50 EXPANSION UNIT --------------------Is this just to go beyond 16 phones?

BCM 50 EXPANSION PORT LICENSE -------This would be to activate the extra 16 phones.

16+ DIGITAL STATION MEDIA BAY MODULE ------Do I need this module for the first 16 stations or does it go in the expansion unit? I remember the BCM 400 needing a module for the first phones.

16 SEAT VOICE MAIL LICENSE ----------Activates 16 CP mailboxes. Can the BCM CP still use the Norstar prompts like the stand alone CP?

16 SEAT UNIFIED MESSAGING LICENSE --------This activates the unified messenger for the PCs. I remember on a stand alone that I have to run an install disk on every PC that uses Unified messenger, and on the mail server, right? Do you still need to put it on a mail server, or just on the PC? I heard that you just set up the BCM with an IP address on the network and the Unified Software on the PC polls the BCM for the messages. How well does this work? I put one of these in and we had engineers from all over NextiraOne helping me. It turns out that the release of CP I was installing had a bug when interfacing with Outlook 2003. Guess which version of Outlook my customer had. That is why I have been putting off installing these. It’s time to jump I guess.

 

[madwok]

BCM50 base unit has 4 co , 4 analog station and 12 digital and 32 IP phones capacity - all are keycode unable

The expansion ( 2 max ) can be used for any type of media module ( DSM16, DSM32,GATM8, DTM , BRI ,4X8, 4x16 etc ) and also keycode unable. You don't have keycode for the media module , you only buy the expansion keycode and stuff it with whatever you need as long as you don't go over the limit of the BCM50 such as you can only have one DTM per system.

VM licence come in 1,2,4,16 package and the CallPilot is built in the base BCM50 . I don't use Unified Message so I can't tell you how it work. CallPilot on the BCM can be configure to use either the new CallPilot or NVM interface . All feature codes in Norstar is very much compatible with BCM50

You will not have much problem in doing the BCM50 if you have experiences on Norstar as long as you don't have to deal with Ip set or IP trunking

With my Avaya Definity/CMS background and have never work on Norstar, I can config the BCM50 from scratch withing 3 days , just by reading the BCM50 documentation. That was my first simple BCM50 setup with one ISDN, 12 digitals and 5 IP sets with basic ACD. There is nothing to it. CCR took me the longest to learn and setup correctly as I was not familiar with how the CallPilot works . BCM50 v1 with correct patches is pretty solid . I had some run for over a year without any reboot. I had only v2 running for 2 months on 3 sites so time will tell.

Hope this help.