We are planning an Option 81 install. Our current Rolm system utilizes feature code dialing (#6xxxx) to dial any of our 1600 stores where the xxxx is one of our store numbers. The Rolm takes the #6xxxx and translates that to the actual phone number for the location. Nortel utilizes speed calling and has suggested utilizing two buttons on the phone for 2 call lists. 1 list for 1st 1000 stores, 2nd list for second 1000 stores. Problem is if we go over 2000 numbers we need a third button and would have to replace about 100 3903 phones.
I am looking for an alternative to speed calling & the use of the buttons. Our preference would be to simply dial 2xxx and have the nortel refer to a table for translation. Would we have the same list size limit and is there a work around.
Could we use pretranslation & a dialing plan to emulate speed calling
Could we set up extensions for each store and have the Nortel forward the call to the actual store number.
Thanks
I am looking for an alternative to speed calling & the use of the buttons. Our preference would be to simply dial 2xxx and have the nortel refer to a table for translation. Would we have the same list size limit and is there a work around.
Could we use pretranslation & a dialing plan to emulate speed calling
Could we set up extensions for each store and have the Nortel forward the call to the actual store number.
Thanks