Getting a print out for SCB in LD 23

[stroked5o]

I am trying to get the reports out of ld 23 scb. Having troubles setting up to a printer or tty with USER-ACD. Any help on getting these reports or how to setup a printer or to a tty would be appreciated. I have looked thourgh the ntp's but not understanding how to do it.

Thanks

 

[wdhb]

1st you need to set your tty up in ld17.

ADAN TTY 5
CTYP SDI2
DNUM 5
DES ACD_Reports
FLOW NO
USER ACD
CUST 00
SSUP NO
APRT YES
XSM NO

in ld23 set up your scb

TYPE SCB
CUST 0
CPRD 01 01 12 23
SHR 0
EHR 23
DOW 1 2 3 4 5 6 7
RFRQ 3
SFRQ 1
ROPT 1 2 4
PRIO 5 this is your tty number
PAGE NO
AID NO you may want to use agent id as this is more useful
TOT4 YES

in each of the queues you want stats on make sure
RPRT = YES

 

[stroked5o]

Thank you. We will give it a shot.