Getting a Livelink 'Error Processing Request' message

[ssubram05]

Hello,

When I am browsing through folders in Livelink, I get this message quite often.

"Error processing request: Please try again. If the problem persists again, contact Livelink System Administrator.Software caused connection abort: recv failed"

We have IIS as web server and SEA Servlet deployed on Tomcat container. I have attached a portion of the log file obtained by setting Debug level = 11 in opentext.ini file on Tomcat host. Can you please take a look and let me know what's going wrong?

Thank you for your time.

Subram

----log-----------------------
Thu Feb 14 12:13:21 EST 2008 ************************ Request Recieved ************************
Thu Feb 14 12:13:21 EST 2008 *Initializing ClientRequest*
Thu Feb 14 12:13:21 EST 2008 -Processing Request Headers-
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTPS = on
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: CONTENT_LENGTH = 0
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: QUERY_STRING = func=ll&objId=6770318&objAction=download&viewType=1&vernum=1
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: REMOTE_ADDR = xxx.xxx.xxx.xxx
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: REMOTE_HOST = xxx.xxx.xxx.xxx
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: REQUEST_METHOD = GET
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: SCRIPT_NAME = /livelink/llisapi.dll
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: SERVER_NAME = livelink.foo.foo.foo
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: SERVER_PORT = 443
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: SERVER_PROTOCOL = HTTP/1.1
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_CACHE_CONTROL = no-cache
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_CONNECTION = Keep-Alive
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_CONTENT_LENGTH = 0
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_COOKIE = LLCookie=DOqqnFpg4e%2BBdKTHZt2HH98%2FdJPwBAnh; LLTZCookie=0; AtlasURLCookie=https%3A%2F%2Flivelink.foo.foo.foo%2Flivelink%2Fllisapi.dll%3Ffunc%3Dll%26objId%3D4367123%26objAction%3Dbrowse%26sort%3Dname%26viewType%3D1
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_HOST = livelink.foo.foo.foo
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_USER_AGENT = LLEdit/1.0
Thu Feb 14 12:13:21 EST 2008 Adding Environ Variable: HTTP_TOMCATQUERY = func=ll&objId=6770318&objAction=download&viewType=1&vernum=1
Thu Feb 14 12:13:21 EST 2008 Adding Parameter: func = ll
Thu Feb 14 12:13:21 EST 2008 Adding Parameter: objId = 6770318
Thu Feb 14 12:13:21 EST 2008 Adding Parameter: objAction = download
Thu Feb 14 12:13:21 EST 2008 Adding Parameter: viewType = 1
Thu Feb 14 12:13:21 EST 2008 Adding Parameter: vernum = 1
Thu Feb 14 12:13:21 EST 2008 *Sending Request to server*
Thu Feb 14 12:13:21 EST 2008 *Receiving and Caching Server Response*
Thu Feb 14 12:13:21 EST 2008 Caching server response to file
Software caused connection abort: recv failed
java.net.SocketException: Software caused connection abort: recv failed
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at com.opentext.servlet.util.LLServletClientRequest.getServerResponse(LLServletClientRequest.java:1047)
at com.opentext.servlet.client.LLServletStream.doGet(LLServletStream.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
Thu Feb 14 12:13:21 EST 2008 *Cleaning Up Resources*
Thu Feb 14 12:13:21 EST 2008 -Attempting to delete any temporary files-
Thu Feb 14 12:13:21 EST 2008 File deleted: E:\Tomcat5517\webapps\livelink\temp\llres44422.tmp