get inventory file

[azrael2000]

Hi All.

I've got an ip office running 9.0.1.x, and after replacing a defective SD card the customer had received when the system was installed, the system is up and running.

However when I go to the webpage

http://<ipaddress>,

I don't see any place where I can download the inventory.xml file.

I've pulled it off of tons of other, but when I go to the webpage, I don't see anything. I have a list of the system setup, but no On-Boarding capability.

Am I losing my mind... or is it somewhere else?

Regards

 

[sizbut]

Probably doesn't have the files for web manager on the card. Recreate it using a 9.0.1 Manager.

Stuck in a never ending cycle of file copying.

 

[azrael2000]

Hi sizbut.

I did rebuild the card before putting it in the system. I chose all of the options available, including the web ones.

As well I also turned web security off on the system when other attempts failed.

I forgot to mention one fact as well; that even connected to the unit directly, the web interface was incredibly slow to come up.

Update: I found this when searching avaya's knowledge base:

https://support.avaya.com/public/index?page=content&id=SOLN225857&amp;group=UG_PUBLI

will give it a try and advise.

Regards

 

[Phone9uy]

Did you by chance upgrade them to 9.1 in the process of replacing the SD card? The on boarding section moved in 9.1 web management.

 

[azrael2000]

Hi All.

Phone9uy: no, they were kept at 9.0.1.xxx which they were previously.

I just went and Formatted with Manager the old SD card, recreated it as a uLaw, and loaded the system files on to it with embedded file management, and I can see the tools now.

Thanks to everyone for all of their help.

(Anyone else having the issue, if you look at the SON I posted the link to above) that is where I found the answer. The tiny 298:3 was the missing piece of the puzzle when I went searching...)

Regards

 

[Albus2]

I have seen similar problems a few times when the SD card is created with Manager in the notebook.

If you then go to file management and upload system files, there are a few hundred files to be uploaded. Problem solved.
It's like Manager didn't copy all files to the card, but it's a smaller number of files then the complete copy process.