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Get in to operator number

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Mohamed

IS-IT--Management
Dec 12, 2016
19
QA
Dear All,
We are using cs1000 and our operator number is 0.
When somebody calling 0, it will ring in the extension 9888 at first andif it is busy, it will ring in 9887.

When I checked the operator DN 0, I got the below result,
REQ: prt
TYPE: dnb
CUST 0
DN 0
DATE
PAGE
DES

DN 0
TYPE ATT

How can I know, what numbers are associated with this operator number 0. And is there any TN related to this operator number?

 
LD 20
Req PRT
Type DNB
CUST 0
DNB 9888... Press enter, and then DNB 9887
 
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