Sterrenjager
Programmer
Hi all,
We got a customer in Germany and have some probems with the call log. The national telepone numbers are not the same as say in The Netherlands.
In The Netherlands we put the following in the settings.txt file:
## Country Code
## For United States the value is '1'
SET PHNCC 31
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
SET PHNDPLENGTH 4
##
## International access code
## For the United States, the value is 011.
SET PHNIC 00
##
## Long distance access code
SET PHNLD 0
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
SET PHNLDLENGTH 9
##
## Outside line access code
## The number you press to make an outside call.
SET PHNOL 0
The national number in The Netherlands is always the same.
In Germany it can be from 6 to 18 digits.
We tried several settings and found out that for national numbers the following settings will work:
## Country Code
## For United States the value is '1'
SET PHNCC 49
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
SET PHNDPLENGTH 4
##
## International access code
## For the United States, the value is 011.
SET PHNIC 00
##
## Long distance access code
SET PHNLD 0
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
SET PHNLDLENGTH 18
##
## Outside line access code
## The number you press to make an outside call.
SET PHNOL 0
The only problem is with international numbers, when I dial from The Netherlands and disconnect and let them dial me back the system thinks that I'm in Germany and will not put the extra 00 in front of the number.
Does anyone in has a system in Germany with the same problems or doesn't have those problems and let me know how to solve it.
We got a customer in Germany and have some probems with the call log. The national telepone numbers are not the same as say in The Netherlands.
In The Netherlands we put the following in the settings.txt file:
## Country Code
## For United States the value is '1'
SET PHNCC 31
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
SET PHNDPLENGTH 4
##
## International access code
## For the United States, the value is 011.
SET PHNIC 00
##
## Long distance access code
SET PHNLD 0
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
SET PHNLDLENGTH 9
##
## Outside line access code
## The number you press to make an outside call.
SET PHNOL 0
The national number in The Netherlands is always the same.
In Germany it can be from 6 to 18 digits.
We tried several settings and found out that for national numbers the following settings will work:
## Country Code
## For United States the value is '1'
SET PHNCC 49
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
SET PHNDPLENGTH 4
##
## International access code
## For the United States, the value is 011.
SET PHNIC 00
##
## Long distance access code
SET PHNLD 0
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
SET PHNLDLENGTH 18
##
## Outside line access code
## The number you press to make an outside call.
SET PHNOL 0
The only problem is with international numbers, when I dial from The Netherlands and disconnect and let them dial me back the system thinks that I'm in Germany and will not put the extra 00 in front of the number.
Does anyone in has a system in Germany with the same problems or doesn't have those problems and let me know how to solve it.