GENTRAN Comms Service Startup Issue

[Guest_imported]

Hi

Using GENTRAN 3.0.1 for NT I'm getting the following error in the comms log

Jan 23, 2002 02:07:31 PM - GENTRAN:Server Communications Starting (v3.01 Build 05190) on BUREAU1
Jan 23, 2002 02:07:31 PM - Detected Windows NT Version 5.0 (Build 2195) Service Pack 2
Jan 23, 2002 02:07:31 PM - device 1 of 9
Jan 23, 2002 02:07:31 PM - iNTRA 56k
Jan 23, 2002 02:07:31 PM - Device Initialized: iNTRA 56k - Addresses=1
Jan 23, 2002 02:07:32 PM - device 2 of 9
Jan 23, 2002 02:07:32 PM - iNTRA 56k #2
Jan 23, 2002 02:07:33 PM - device 3 of 9
Jan 23, 2002 02:07:33 PM - iNTRA 56k #3
Jan 23, 2002 02:07:33 PM - device 4 of 9
Jan 23, 2002 02:07:33 PM - iNTRA 56k #4
Jan 23, 2002 02:07:33 PM - device 5 of 9
Jan 23, 2002 02:07:33 PM - ERROR: lineGetDevCaps returned INCOMPATIBLEAPIVERSION
Jan 23, 2002 02:07:33 PM - device 6 of 9
Jan 23, 2002 02:07:33 PM - WAN Miniport (L2TP)
Jan 23, 2002 02:07:33 PM - device 7 of 9
Jan 23, 2002 02:07:33 PM - LPT1T
Jan 23, 2002 02:07:33 PM - device 8 of 9
Jan 23, 2002 02:07:33 PM - IPCONF LINE
Jan 23, 2002 02:07:33 PM - device 9 of 9
Jan 23, 2002 02:07:33 PM - H323 Line
Jan 23, 2002 02:07:33 PM - Device Initialized: FTP
Jan 23, 2002 02:07:33 PM - GENTRAN:Server Communications Started

-----------------------

This error loading device5 is stopping the service from loading on startup. It may be related to SOCKETS in the comms gateway??? I am not sure exactly what role SOCKETS plays or what caused it to appear.

I would be gratefull for any help in this matter as our production server does not currently come up properly.

 

[Guest_imported]

I have exactly the same error. Using Gentran: Server 3.0.1 with windows 2000. Did you find a solution to correct your problem ???

thank

 

[Guest_imported]

Hi,

We have the same problem with Gentran version 3.2 in Windows 2000. Did you get a solution to this?

Can you please forward your reply to fluit@bcgas.com ?

Thanks,
Frans Luit

 

[khood]

Looks to be TAPI related. Could it be that the TAPI32.LIB file is not the correct version?

K.Hood

 

[rowman]

I just spoke with GENTRAN software support. Apparently as your system boots GENTRAN verifies all devices and check compatibility, even on devices that it will not be using. In my case, I receive this error on a device that GENTRAN will not be using, but insists on checking. The person at Gentran support explained that this is a perfectly normal - well, expected - error for anyone running Windows 2000. It can/should be ignored unless the device is one you use. Also, this is NOT normal for Windows NT users - you should contact your support personel if this happens on a WINNT system.