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Genesys Helpdesk connectivity

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gee4u

gee4u

Programmer
Jul 21, 2003
26
0
0
NZ
Has anyone got any ideas as to whether I can interface an IPOffice system to Genesys helpdesk/callcentre? Apparently Genesys can talk to a Cisco Callmanager platform but would rather stay with Avaya.
Any ideas appreciated.

Regards,
 
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