Generic SIP phone kills 3300

[slapin]

Registering a Generic SIP phone to ICP. V9.0.0.41

First attempt to call this phone triggers major alarm and system restart!!!

Any ideas?

--------------------------------------------------------

data access
Exception current instruction address: 0x014b43a8
Machine Status Register: 0x0000b032
Data Access Register: 0x1677b000
Condition Register: 0x80000048
Data storage interrupt Register: 0x0000b032
Task: 0x3abe600 "MSH"

ignore dup exception

data access
Exception current instruction address: 0x014b43a8
Machine Status Register: 0x0000b032
Data Access Register: 0x1677b000
Condition Register: 0x80000048
Data storage interrupt Register: 0x0000b032




->
->
->
data access
Exception current instruction address: 0x014b43a8
Machine Status Register: 0x0000b032
Data Access Register: 0x1677b000
Condition Register: 0x80000048
Data storage interrupt Register: 0x0000b032
Task SysPreMort0 being deleted while ACTIVE
Raised Critical Alarm on Stale Tasks
RaiseAlarm alarm severity critical, forcing machine shutdown
WARNING-System shutdown requested by task: tTMonitor
Critical Alarm being raised upon detecting the following task suspended: MSH taskId 0x3abe600 crash time FRI JUN 19 15:15:50 2009


!!! HARDWARE RESET REQUEST FROM task HwReset !!!

 

[kwbMitel]

Ouch!

I suggest not calling the set.

But seriously, do the logs tell you anything?



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[slapin]

Not really. And I repeated it twice! Could not believe my eyes!

Log Type: Software
Log Number: 706
Severity: Error
Date: 2009/Jun/19
Time: 15:15:35
Source: xfiled
Description: Xfile exception event entry from: MSH
Module: Main
File Name and Line Number: xfile.c;855

Log Type: Maintenance
Log Number: 707
Severity: Warning
Date: 2009/Jun/19
Time: 15:16:33
Source: ResourceMonitor
Description: Progress Monitor->RaiseAlarm Raised Critical Alarm on Stale Tasks
Module: Main
File Name and Line Number: Maintenance;0

Log Type: Maintenance
Log Number: 708
Severity: Warning
Date: 2009/Jun/19
Time: 15:16:33
Source: AppShutdown
Description: Progress Monitor->InitiateShutdown System Shutdown invoked by task: tTMonitor
Module: Main
File Name and Line Number: Maintenance;0

Log Type: Maintenance
Log Number: 709
Severity: Error
Date: 2009/Jun/19
Time: 15:16:33
Source: Task Monitor
Description: Critical Alarm being raised upon detecting the following task suspended: MSH 0x3abe600 at: FRI JUN 19 15:15:50 2009
Module: Main
File Name and Line Number: Maintenance;0

 

[kwbMitel]

Looks like a call to Mitel product support to me. Sorry.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[slapin]

Contacted VAR and will post outcome.

 

[tlpeter]

I would at least upgrade it to 9.0.2.31 instead of staying on 9.0 ur nothing

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Canuckvoip]

Ugly...
Never heard of that one before.
What kind of phone is it?

Dave

You can't believe anything you read... unless of course it's this.