Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Generic "free format" command syntax

Status
Not open for further replies.

RoaldHansen

Technical User
Dec 5, 2007
4
DK
Hi,

I'm trying to use a generic "free format"to set a message in the display on the phone, as if I had used the function "Source of transfer" in a transfer.
What I have found until now is listed beneath this..

But it does not help me in setting a text in the display of the phone ..

Any god ideas

//Roald



Funktioner i IP Office, som kan aktiveres / deaktiveres fra en Generic action i voicemail pro.

Twinning Control:
Enable Mobile Twinning: CFG:Set <ext> twinning_type Mobile
Enable Internal Twinning: CFG:Set <ext> twinning_type Internal
Disable Twinning: CFG:Set <ext> twinning_type
Used to set the user's twinning type as Mobile in the IP Office configuration. Enables mobile twinning if the user has a mobile twinning number set in the configuration.
Set the Mobile Twinning Destination: CFG:Set <ext> mobile_twinning_number <nr>
Used to set the user's mobile twinning number.
Used to set the user's twinning type as Internal in the IP Office configuration. Enables internal twinning if the user has a twinning handset number set in the configuration.

DND
Enable DND: CFG:SET <ext> do_not_disturb 1
Disable DND: CFG:SET <ext> do_not_disturb 0

Forward
Enable unconditional: CFG:SET <ext> forward_unconditional 1
Disable unconditional: CFG:SET <ext> forward_unconditional 0
Set unconditional number: CFG:Set <ext> forward_number <nr>
Delete unconditional number: CFG:Set <ext> forward_number
Enable forward on busy: CFG:Set <ext> forward_busy 1
Disable forward on busy: CFG:Set <ext> forward_busy 0
Enable forward on no answer: CFG:Set <ext> ???
Disable forward on no answer: CFG:Set <ext> ???
Set busy/no answer number: CFG:Set <ext> ???
Delete busy/no answer number: CFG:Set <ext> ???

Follow me number
Set follow me number: CFG:Set 204 follow_me_number $KEY
Delete follow me number: CFG:Set 204 follow_me_number

Voicemail
Enable: CFG:Set 204 voicemail_on 1
Disable: CFG:Set 204 voicemail_on 0


Absence Text:
Absence text can be displayed to internal callers who call a user's extension. The text is displayed on their phone if possible and in Phone Manager and SoftConsole. Have the display of absence text enabled does not change the routing of calls.
Select absent message: CFG:SET “<mailbox name or extension>” absent_msg 0
Select an absent message between 0 and 11. This does not enable the use of the absence message.
0 = Ingen. 1 = Ferie indtil. 2 = Tilbage.
3 = Frokost indtil 4 = Møde indtil 5 = Ring til.
6 = Vil ikke forstyrres indtil. 7 = Besøg indtil 8 = På kundebesøg indtil
9 = Kommer straks 10 = Kommer i morgen 11 = Brugertilpasset
Add absence text: CFG:SET “<mailbox name or extension>” absent_text <text>
The total length of an absence text message, including the standard message part selected above, is 128 characters. However the length displayed will depend on the device being used by callers.
· Set absent message on: CFG:SET “<mailbox name or extension>” absent_set 1
Enable the display of absence text to internal callers.
· Set absent message off: CFG:SET “<mailbox name or extension>” absent_set 0
Disable the display of absence text to internal callers.




 
Do you wanna use absence text or show text when you transfer a call to someone?

If the later what's wrong with using the feature in the transfer action?

"Trying is the first step to failure..." - Homer
 
Hi Janni78

I'm using it in the still queued module in VMP...

I'm calculating the time that the call has been in the system, from seconds to minutes. so when the call is answered it will show the number of minutes, that the person has bin in queue.

If I do a transfer back to the group after the queued message, where I put the data in the "Source of transfer". It shows the queued time in the display.

but doing a transfer loop is not the way I was hoping to solve it...

So if anyone has a better way to do it I will be happy to hear about it..
 
Maybe you could save it in the Caller Name varitable, or maybe they should actually have a call center application.

"Trying is the first step to failure..." - Homer
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top