Generic Host Process for Winn32 Services Error

[zedtechie]

hi all, i am very much new to this site and as such helping me out on this one would be the best welcome.
i have an HP Proliant ML350 G4 server running Win Server 2003 Std Ed as a firewall. i have McAfee running on this machine. Attached to this machine is a serial port server allowing for dial-up connectivity to this server. last weekend i tried to update windows but the machine kept serching for updates for a good one hour with nothing happening. i discontinued the update. One monday, the server couldn't connect to the DB and so i rebooted it.When it came up it displayed an error stating "Generic Host Process for Win32 Services encountered a problem...." since then i have been trying to resolve this problem but i just dont seem to understand what the cause of the problem is? could it be the one modem, or is it a virus on the machine, a process closing some ports or what? ooops forgot to say that i recently installed the Symantec Backup Exec v12 on the DB the same day the updates were done. PLEASE HELP!!

 

[Zelandakh]

Can you log in to this server or do you only get the error and can't log in?

If you can log in, look at event log and look for errors and specifically the first chunk of errors. You may need to uninstall BE.

After that, if nothing helps in the event log, I'd uninstall both BE and McAfee, restart, install SP2, windows update, install McAfee, run an AV sweep, run the security config wizard and then see how you are doing.

 

[zedtechie]

i have been trying to leave that option to the end but i guess i must just do it now. thing is, BE was installed on the DB server and not the firewall. do you suspect dhcp issues? COZ the DB Server is configured as DHCP Server!

 

[Zelandakh]

DHCP issues would affect clients. If your firewall is a DHCP client, I'd recommend additional help...

 

[itsp1965]

Could be a virus or trojan that is affecting you. Take a look at this to see if it helps;

http://www.microsoft.com/communitie...6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1

http://www.svchost-errors.com/7/gen...ces-has-encountered-a-problem-fix-and-forget/

 

[zedtechie]

Thanks all for the contrbutions i will take a go at your suggestions. Oh Zilanderkh, i forgot to tell you that i am able to log onto the server and move around freely its just that after a while say two to three hours i realise that the machine loses its network connectivity and only a reboot corrects it. that is why i thought there is something interfering with a service.