3408phonegod
IS-IT--Management
Does anyone know of a way to generate a recurring event in Avaya Call Manager. I have several variables configured that I use to count the occurrences of various calls (i.e. number of times calls are received from a specific ANI, or number of times a specific path is taken in a vector, etc.) Periodically, I need to do some simple math on these variables (addition, subtraction, reset-to-0, etc.), and I have a vector built that completes the steps I need. Right now I make a phone call to a VDN I created that is handled by this vector that caused the steps to execute. What I'm looking for is an automated way to execute these vector steps at a particular time such as 2:00am every Sunday morning. Does anyone know of a way to do this within the call manager? Thanks -- any thoughts appreciated.