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Generate report from CMS for anonymous caller (Blank ANI)

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missgee

IS-IT--Management
Jul 27, 2011
2
ID
HI all,
for past few months, our call center receive many anonymous calls (no ANI number). we have tollfree number which translated from local number number and 3 vdns. i want to know how can i generate this anonymous calls. Any comments are welcome. Thanks.
 
goto step x if ani = none

step x being a new vdn/vector that you generate the report on.

APSS (SME)
ACSS (SME)
 
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