General protection fault in Word 97

[Guest_imported]

Whenever I try to open a document with screen capture shots in it, I get the error "general protection fault in module 3dfx16v3.drv." All other documents open without a problem.  Can someone please tell me how to resolve this? Thanx.

 

[BenCool]

Hi, <br>&nbsp;&nbsp;You must have a Voodoo3 3DFX video card..? Try to re-install your video drivers..<br><br>Maybe your registry can be damaged by the installation of different software..<br><br>Ben_Cool <p>Ben_Cool<br><a href=mailto:ben_cool@hotmail.com>ben_cool@hotmail.com</a><br><a href= > </a><br>