GCD-8LCF not appearing in blades

[bigdave1980]

Hello all,

A colleague of mine has just installed a GCD-8LCF into an SV9100 CP20 at a customer site for me, after powering down the system of course. It's not a replacement card, the system is being expanded with analogue ports where it didn't have any previously. Once the system powered back up I checked in "Blades" in PCPro to see if the new card was automatically detected, but it was not. I right-clicked on slot 3 and I manually told the system that there was "GCD-8LCA/LCF" installed, and it looked like PCPro was doing something then nothing happened. A fresh download of that data still doesn't show the card in slot 3, and a system initialize has not caused it to appear either. But I see under 10-03 (LCF/LCA/LTA Configuration) that there seems to be a GCD-8LCF in slot 3 with strange logical ports assigned (11 to 18 which are/were already in use for IP phones I believe. Have I done something wrong or missed something along the way?

Thanks,

Dave

 

[belevedere]

Do you have enough port licenses to support the additional 8 on the new card?

 

[bigdave1980]

Thanks Belevedere, I'm not sure but I must say that was one of the things I was trying to look at. I've been away from work all the past week so haven't heard any more about this one but I'll be taking a look at that as soon as I can. I get slightly confused when it comes to the licensing on these as I believe you get a certain number of port licenses included with the kit? It didn't have any analogue ports at all until we added in this additional card. I shall update as soon as I get the chance, in case it helps anybody else in future.

Thanks,

Dave

 

[conxtel]

Do you have a CP10 or CP20 as the licensing is different between them.

With either system, the S platform comes with 48 Resource licenses (whereas the E comes with 24) but with the CP20, you need Resource and Productivity licenses.

If you look in Feature Activation in WebPro, under Feature 0300, it will show total ports available, trunks in use and stations in use.

 

[CoralTech]

This is common problem people need to wrap their heads around. Software is an overlay to physical port allocation. Those include IP phones/SIP phones that have been initialized. Some to most of the training on NEC systems never stresses these points which I find amazing. So, if you try and initialize a 16 port card it can only init with 16 continuous ports. PCPRO corrupts more databases when this happens than you can shake a stick at. WEBPRO is the way to go. Also, know that the initial CP20 software has a HUGE issue that won't recognize the 48 ports in the S system without upgrading it. Depending how your base cabinet hardware ports are initialized you can run into some weird issues because you MUST have those ports in a continuous series. IP ports are different and are done on a PER basis. Clear as mud?