Gaussian Blur crashes photoshop

[nuedge]

Hi all,

I'm hoping someone can help with this problem.
Whenever I use Gaussian Blur in photoshop (no matter what document) it crashes my mac (G4 running os9). I have to restart the machine.

I have tried removing photoshop preferences - didnt work. tried removing photoshop completely including preferences - didnt work. tried starting up with extensions turned off - still crashed.

Does anyone have any other suggestions as to how I can solve this? It looks like I am going to have to rebuild it.

Thanks in advance.

 

[PTmon]

Have you given photoshop more ram? (Get info-->Memory on the application). Also, do you have plenty of room on your scratch drive?
Best of luck,
PT

http://mahon.homeip.net/remember

 

[nuedge]

Thanks for the response PTmon.

I'm still having the same problem. Here's what I tried yesterday:

- Upgraded version 5 to 5.02.
- change memory allocation for photoshop from 20mb to 50 mb (max and preferred). The total memory in the machine is 384mb.

The hdd still has 16gb left so that is not an issue.

any more suggestions would be much appreciated.

thanks.

 

[PTmon]

How big are the files you are working on? (50 megs is still a small memory allocation for photoshop.) Also, are you running 9.2.2? What kind of crash are you getting? Does the machine just freeze or are you getting the bomb and an error code?
PT

http://mahon.homeip.net/remember

 

[nuedge]

The machine freezes.

The OS is 9.2.2. It happens on any file. I tried creating a new document and scribbled a few lines. It still happened.

What size memory allocation would you recommend?

 

[PTmon]

I"d recommend at least twice the size of the largest file you work with on a day to day business. 3x the size is even better! If you're only working with small files, leave it at 50 like you have it.

You've done all the usual troubleshooting stuff, yes? Desktop rebuild, pram zap, disk utility like Norton or Diskwarrior? I'd delete photoshop's preferences and if that doesn't work, reinstall the app.
Best of luck!
PT

http://mahon.homeip.net/remember

 

[nuedge]

Thanks for the help PTmon. I have now resolved the problem due to some help from adobe's forum.

The problem occurs with lesser versions of Photoshop than 5.5 with G4 dual processors. The solution was to remove the multiprocessor plugin from the plugins-extensions folder.

Thanks again.

 

[PTmon]

Sweet! Learn something new everyday Glad it's all resolved, sorry I wasn't more help.
PT

http://mahon.homeip.net/remember