GATM dip switch setting - ECHO question 4

[godslavesmith]

hello my dears

i have two issues :

(1) i want to activate the disconnect supervision feature on my GATM ,what is the dip switch setting for that ?

(2) one bcm50 installed with ip phones ,
there is an ECHO (my voice rebounds) , when using PSTN lines for sending and receiving , how could it be solved ?

thanks alot ...

 

[Dasheen]

item 1: there is no dip swich setting.

 

[godslavesmith]

there is Dasheen
for caller id and for disconnect supervision ...

 

[pccal]

I am with Dasheen & there are no dip switch settings for either of the things that you mention. I am always willing to learn something new but as far as I know the Dip Switches are to give the module its Bus.# or to force a firmware download to the card.

 

[Dasheen]

that's right pccal

 

[rlsabin]

I am with Dasheen and pccal there are no supervision or caller
ID settings changeable by dip switch settings. If you want supervision on your trunks set them for supervised in Element
Manager provided telco is giving you supervision the same goes for caller id, set it to yes on a ringing station.

Rick

 

[telcodog]

Enough said about point #1. I think we're all in agreement there.

As for echo, there is a document available on Nortel's website entitled "Managing Echo on a BCM50 and SRG". It's a very good document and if you follow the directions you should be able to eliminate it.

 

[godslavesmith]

thank you my dears you are right
but i will tell the story to know what i mean and if you could help :

i have one bcm50 connected to billing system software ,
it is working fine except one major thing ...
when i dial to any number whether local , international , or mobile , and there is no answer , the billing system charges for that !!!!

the setting is GLOBAL , i got the disconnect supervision feature from our local PSTN provider , i have read in the manual that GATM is supporting the caller id and disconnect supervision , and found in GATM parameters that GLOBAL setting does not support disconnect supervision ,
the customer is shouting and we are in critical status ..

thanks again and plz. help...

the ECHO problem is solved by chnging the longCO to mediumCO

 

[rlsabin]

Dooobi
What you are looking for is answer supervision not disconnect supervision, and unfortunately you will not get it
on analog trunks. Your best bet is to set your call accounting software to not charge for a call below a certain
threshhold say 45 seconds. Beyond that you would need to go to digital trunks.

Rick

 

[cook1082]

What rlsabin says is correct but the Disconnect will work when it sees the other side hang up or disconnect so if you get a voice mail on the other end it will not disconnect untill the other end disconnects.

 

[godslavesmith]

thank you all i really need the answer supervision
i appreciate your answers.

 

[DBrewsky]

changing to PRI or even BRI will solve your issue as they support answer supervision, meaning the call timer won't start until the call is answered by the remote party.

A way to view this is to use BCM Monitor and the Lines tab. When a call is placed you can see the call timer start incrementing only when the call is answered. But on non-ISDN lines, the timer starts immediately.


DBrew