G450 PRI sending cause code 98 on very sporadic incoming calls

[highwood]

Hi folks,

Any help on this would be appreciated, but as being this is a fairly sporadic problem (maybe 1 incoming call every few days.) it may be hard to identify.The PBX is rejecting the odd incoming call and sending the call to the failover number. The call comes in on the PRI and may ring the phones a few times and then is rejected by the PBX and the carrier(Shaw Communications provides the PRI)sends the call to the failover number which is a cell phone.(They are seeing cause code 98 at their end for the reason the call is rejected.) I have confirmed with the carrier that we are both set to NI2 standard. The carrier has suggested switching to NI1 to see if the trouble disappears. Just wondering if anyone has any ideas or has experienced this before.

Thanks!

Tim P

 

[amriddle01]

Wrong forum, you want forum690

 

[highwood]

Oops, thanks for letting me know!