What version of Macola? What type of transaction was it? Voucher? Check? What made it an error? Is this not a valid GL account? When you say you cannot correct the account, what does that mean? What screen are you going into to try to correct this and what error message(s) are you getting?
Your question is way too vague to help you. Please provide details.
Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports
7.6.200 sql. I recall this 0000-700 is used for profit center desgination. We cannot do a g/l transaction to mvoe this amount. no error message, on g/l transaction add, after entering the 00000-700 account the acreen just returns to the input box for account number.. The account is greyed out on system accounts. The amount that hit the account was from a/p. The properties for 00000-700 indicate valid only in g/l..
I would edit the gltrxfil to put it in the correct account. Usually when this happens, your financial statements do not balance because the account is not in the statement layout. I have seen this happen at two sites in my 15 years of macola support. Just some kind of hiccup or a user is backing out of a process before it is completely posted or a power outage.
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