Fwd to busy phone cause VM to land on originating phone?

[ghale]

When I have my AVAYA phone forwarded to my cell and my cell is busy, the resulting voice mail message is left on the AVAYA phone rather than my cell. How can this be stopped as it defeats call forwarding to a cell if you still have to check back with your IP Office phone mail looking for missed calls?

This is happening with others in the company across cell phone company boundries.

 

[IPGuru]

Make sure that Voicemail is enabled on the cell phone & that the no answer time on your desk phone is set grater that the no answer time on the cell (ad a feww seconds to allow for network connection time just to make sure)

Ie, cell no answer time 15 sec, desk phone no answer time 30 sec