Hello All
I have an issue with a KX TA 624 with 2 lines and 8 extensions
Both lines are programmed to call on extension 201 under 414 DIL Jack 01
Extension 201 has FWD B/NA active to extension 206
Occasionally other extensions in the premises ring on incoming calls which the customer does'nt want.
Its not clear what the cause of this is but it could be that both 201 and 206 are busy then the call rings other extensions
Is it possible to have the call to remain at 201 if both 201 and 206 are in use.
Is this an Intercept issue?
201 has a KX T7720 and 206 is an answering machine
Thanks in Advance
I have an issue with a KX TA 624 with 2 lines and 8 extensions
Both lines are programmed to call on extension 201 under 414 DIL Jack 01
Extension 201 has FWD B/NA active to extension 206
Occasionally other extensions in the premises ring on incoming calls which the customer does'nt want.
Its not clear what the cause of this is but it could be that both 201 and 206 are busy then the call rings other extensions
Is it possible to have the call to remain at 201 if both 201 and 206 are in use.
Is this an Intercept issue?
201 has a KX T7720 and 206 is an answering machine
Thanks in Advance