ftp 502 error

[pcs800]

I can not go to a website (example: hp.com) and download a driver or whatever file that is supplied via ftp://
And if i try to ftp to certain sites with IE or a client ftp program, I get 502 illegal port command.
Is this a linux firewall or squid issue?
Thanks

 

[flugh]

Try telling your ftp client to use 'passive' mode. That should do it. --
JR

 

[pcs800]

No, That is not the problem.
active or passive both give errors, there is a dns problem somewhere, but i am too new to linux to know how to troubleshoot it.

 

[pupu]

If you communicate with remote end, you don't have dns problem. You haven't told us much about your configuration, so I can only suggest to take a look at your logs - /var/log/messages etc. You can also try to debug it using telnet instead of ftp, but it requires some know-how about networking...

 

[pcs800]

Ok, I guess i am not familiar enough with linux yet to be able to describe the problem correctly. I have a friend who is good with linux, so i guess i will have him come in. Thanks anyway.