Frustrated - trying to change number of rings to AA

[fiftymissioncap]

I've been assigned the task to change a few things with the nortel phone system at my office.
when I enter Feature 983
it asks for a log - I enter 102000
then it asks for a password

I don't know the password... I've tried reentering 102000, 0000, 1234... is there a default password that I missed? If not, how do I reset it?

 

[curlycord]

Passwords are not allowed to be posted on forums.

Hint....you are missing another 0 on your third line above, that would then be the default.
If still an issue then look Norstar Setup and Operation Guide the search for how to reset it via Feature 985

So you know 102 is the System Manager mailbox, its password is required for F983 as well.
When you log into F983 you punch in 102 you are say "admin user" and XXXX "is the password for MB 102"

So whenever you see "Log" its always asking for MB# and PSWD together..... 102XXXX





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[fiftymissioncap]

Thanks for the quick reply. My problem after the log 102XXXX it asks for a password on top of the log. This is where I'm running into problems. Everywhere I look online after I enter 102XXXX I should be able to access the AA instead I'm roadblocked by "password"

Everywhere I've searched, log is considered password.

 

[curlycord]

I think your in the wrong forum.
Sounds like you have a BCM , this is the Norstar forum.

Log is SETNNA and then password.



________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca