I did some searching, and I couldn't find any useful information.
At my office we have an IPO 8.1.69 with 4 POTS lines hooked to it. We recently ordered a 20mbit/20mbit fiber line through the ILEC--Frontier, which came with a 3mbit/3mbit circuit for SIP trunks. We have 20 DIDs to play with before we port our live numbers over (thankfully!). We can't make it work. It should be noted that I currently have the static IP provided by Frontier on LAN2 of the IPO, which is directly plugged into the port provided by Frontier.
I found a manual (SSO needed), and have followed it to the letter with no luck. It states that if you have your lines in SSA with "IDLE" as the state, you're good to go. NOT TRUE!
Nobody at Frontier that is "on this project" has ever dealt with IP Office, and stated that the last time they had to do anything with Avaya, they had "Avaya on the phone for 10 hours across 2 days" to get it working properly.
I've checked with my distributor, sent them my config, and they're pretty clueless as well.
Just to test, I plugged a Linksys/Cisco SPA-942 into a POE switch directly connected to the port provided by Frontier, and it worked within seconds. That leads me to believe that there is an issue with my IPO configuration.
Things to note:
-I am a data guy who's been learning IPO for the last year (APSS+ACIS+ACSS).
-We had a SIP trunk through LightYear and it worked fine (after 5 days of monkeying with configs)
-Frontier is of no help
-my distributor (who provides technical support) is also not of much help
-For some reason LAN2 is NOT pingable from outside (no firewalls at all, no firewall profile enabled)
-when I swap roles of LAN1 and LAN2 (make LAN1 the public) LAN1 is pingable, but the SIP trunks still don't connect
-when trying to call out, the call is just dropped after a few seconds of not doing anything.
-when calling in, it doesn't ring, the call is immediately dropped
-when the incoming call is dropped, the "idle" state in SSA resets from whatever time is there to ZERO.
-I'll worry about getting a firewall put in place once the SIPs are working.
Any help would be greatly appreciated.
<img src=" border="0" alt>
At my office we have an IPO 8.1.69 with 4 POTS lines hooked to it. We recently ordered a 20mbit/20mbit fiber line through the ILEC--Frontier, which came with a 3mbit/3mbit circuit for SIP trunks. We have 20 DIDs to play with before we port our live numbers over (thankfully!). We can't make it work. It should be noted that I currently have the static IP provided by Frontier on LAN2 of the IPO, which is directly plugged into the port provided by Frontier.
I found a manual (SSO needed), and have followed it to the letter with no luck. It states that if you have your lines in SSA with "IDLE" as the state, you're good to go. NOT TRUE!
Nobody at Frontier that is "on this project" has ever dealt with IP Office, and stated that the last time they had to do anything with Avaya, they had "Avaya on the phone for 10 hours across 2 days" to get it working properly.
I've checked with my distributor, sent them my config, and they're pretty clueless as well.
Just to test, I plugged a Linksys/Cisco SPA-942 into a POE switch directly connected to the port provided by Frontier, and it worked within seconds. That leads me to believe that there is an issue with my IPO configuration.
Things to note:
-I am a data guy who's been learning IPO for the last year (APSS+ACIS+ACSS).
-We had a SIP trunk through LightYear and it worked fine (after 5 days of monkeying with configs)
-Frontier is of no help
-my distributor (who provides technical support) is also not of much help
-For some reason LAN2 is NOT pingable from outside (no firewalls at all, no firewall profile enabled)
-when I swap roles of LAN1 and LAN2 (make LAN1 the public) LAN1 is pingable, but the SIP trunks still don't connect
-when trying to call out, the call is just dropped after a few seconds of not doing anything.
-when calling in, it doesn't ring, the call is immediately dropped
-when the incoming call is dropped, the "idle" state in SSA resets from whatever time is there to ZERO.
-I'll worry about getting a firewall put in place once the SIPs are working.
Any help would be greatly appreciated.
<img src=" border="0" alt>
