Front Desk Telephone Setup Qs

[Nublin]

I have a CS 1000E with Meridian 2006, 2008, 2008 HF, 2008 HF w/ display, and M2616 telephones. There is a department here that wants to take all the telephone calls going to 5 telephones in the back(either 2006 or 2008 variants) and have it ring on two m2616 consoles in the front when they receive an internal call. After either of the M2616 users pick up they can then transfer it to the person if they are not busy with a customer.

Any ideas are greatly appreciated, thanks.

 

[GHTROUT]

In the five phones in the back, set an ICF Key (Call Forward Internal) to the two 2616 phones in front. Due to Secretarial Filtering, the 2616 sets will be able to transfer the call back to the desired phone.

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Nortel Resources at GHTROUT.com
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[Nublin]

Is secretarial filtering a specific feature with the 2616 set?

 

[GHTROUT]

Secretarial Filtering in inherent to any phone type.

If I Call Forward to you; only you can call me. Everyone else that calls me gets you.

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Nortel Resources at GHTROUT.com World Famous!
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[Nublin]

Is there a way to make it so that it will forward from the rear extensions after 3 rings to the front?

 

[Nublin]

That would be FNA if I'm not mistaken but if I stick with ICF is there a way to enter two seperate DNs for it to foward to?