FRL

[smisito]

Hello,

I have a basic understanding of FRLs and I understand it's basically calling permissions. However, is there a way to have a site to allow long distance calling, but prevent local calling only to agents?

Would I need to build a special ARS table, COR entry and assign this COR to the agents?

We don't want to block local calls for everyone, just our agents.

Thanks

 

[Ratman01]

You would need an ARS table with the route patterns and deny entries for the restrictions and then assign it to that COR of the agents.