Can someone help me getting SMDR to aimworx 5.0? This is a reinstallation. The previous installation had a database that corrupted. I have since reinstalled aimworx 5.0 and the database is fresh. I cannot see any SMDR in the collector and so I am assuming that something is wrong with my setup which is a direct connect to COM2. I have not made any changes on the switch so i assume that all of the SMDR programming is still intact and correct. (Is there is a way to check this using Matworx). How can I test to see if any smdr is flowing out of the switch? If it is not I seem to recall that a reset helps. Is this possible? I appologize for such a vague description but I am by no means a surefooted NEC vendor as most of you are. Thank you for any help.
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Fresh Install of Aimworx no SMDR data flowing
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