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Frame 7.2 Wrong font in Quick Access Bar

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DavidCono

Technical User
Jun 12, 2001
4
US
China team is using our templates. We have a Body Paragraph tag that uses the Times New Roman font. When they add text to a paragraph using Body tag, Chinese characters appear in the font portion of the Quick Access Bar.
 
Actually, we solved the issue.

By default, the Chinese writers "Text Services and Input Languages" setting in Microsoft XP was set to CH (Chinese). Therefore, any time they went to add text to a FrameMaker document created in the U.S., Chinese characters would appear (and a default Chinese character tag would be used).
By adding the EN (English) service to the Text Services and Input Languages setting in Microsoft XP, and then selecting EN as language of choice when editing U.S. created FrameMaker documents, the problem is solved.
 
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